*We are currently offering FREE shipping on select countries today!* Express Shipping costs vary depending on your exact location and shipping options. Shipping costs are displayed at checkout if you'd like express options, where available. Please contact us for any questions related to shipping prices.
Free Shipping time worldwide is approximately 4-8 weeks on average, with delays up to 12 weeks with free base shipping.
Select Express Shipping options available 1-2 weeks.
3-5 Day DHL Express available with custom quotation.
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
Please note: Due to the COVID-19 pandemic, delivery times may be a bit longer than usual as regulatory measures are placed to ensure a safe shipping experience with various postal services around the world. We use Thailand Post which promptly ships out within 5 days of postage. Delays are often in receiving countries at point of customs, please inquire with your local Postal Service about delays, or contact our Customer Service email to assist with tracking.
Returns & Refunds
Our policy only offers refunds within 48 hours from purchase. If 48 hours have gone by since your purchase, unfortunately we can’t offer you a refund or exchange due to the custom handmade nature of our products.
There are no absolutely no refunds for delayed orders or delayed shipments. We make each blade by hand, and will not refund for any reason after 48 hours from point of purchase. By purchasing any of our products, you are agreeing to this term & condition. This statement will be used as evidence to Shopify & financial institutions in the event of fraudulent chargebacks. Please do not purchase if you can not wait through manufacturing or shipping delays, as they occasionally happen.
When we take pictures of our products, we try to get the best angles and the highest definition quality pictures. Any maker's defects or markings, or developed patina may occur which are not evident in the current picture. We polish and sharpen all blades with strict quality control prior to shipping, but please bear in mind that the made to order nature of each blade will produce different results than the listed pictures. No 2 blades will be the same, and you are ordering a custom made product similar to the listed picture, perfected just for you.